Case Study – New England Facility Increases Trauma Designation | Medicus Healthcare Solutions

Case Study – New England Facility Increases Trauma Designation

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A Level III Trauma Center in southern New Hampshire was seeking a specialized team of physicians to increase their trauma designation. Administration engaged Medicus Healthcare Solutions (Medicus) to help manage their schedule and provide consultation throughout the process.


The facility hoped to achieve distinction as a Level II Trauma Center. However, they lost their staff suddenly and needed to recreate a team of highly skilled physicians to mobilize the department and accomplish the following goals:

  • Maintain their trauma service line and continue serving their existing patient populations
  • Fully staff the department with qualified providers to help expand their footprint
  • Increase trauma designation from a Level III to a Level II within 18-24 months


Medicus utilized a consultative approach to assess the facility and created a customized transition program, including:

  • Identifying, credentialing, and onboarding a strong team of six FTEs, including two double-boarded trauma surgeons
  • Maintaining a full schedule of 12-hour shifts with a 100% fill ratio
  • Securing interim leadership with a Trauma Medical Director and a Chief Medical Officer
  • Becoming an accountable partner and empowering internal staff to focus on trauma designation metrics


The interim leadership and selective team of doctors maintained proper procedures and policies, allowing the hospital to achieve their goals within 18 months. The Medicus Solution:

  • Provided unique consulting services and interim leadership to assist the facility’s transition
  • Created a turnkey solution by fully maintaining both primary care and back-up coverage without any scheduling gaps
  • Enabled coverage by specialties, including orthopedic surgery, neurosurgery, anesthesiology, emergency medicine, radiology, and critical care
  • Aided implementation of trauma prevention and continuing education programs
  • Improved surgeon satisfaction and created an edge for recruitment
  • Helped the facility obtain Level II Trauma Center designation
  • Caused a “halo effect,” which introduced additional patient populations to the facility
  • Generated significant financial advantages, including increased activation fees

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