Case Study – New England Facility Increases Trauma Designation | Medicus Healthcare Solutions

Case Study – New England Facility Increases Trauma Designation

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HOSPITAL PROFILE:

A Level III Trauma Center in southern New Hampshire was seeking a specialized team of physicians to increase their trauma designation. Administration engaged Medicus Healthcare Solutions (Medicus) to help manage their schedule and provide consultation throughout the process.

CLIENT SCENARIO:

The facility hoped to achieve distinction as a Level II Trauma Center. However, they lost their staff suddenly and needed to recreate a team of highly skilled physicians to mobilize the department and accomplish the following goals:

  • Maintain their trauma service line and continue serving their existing patient populations
  • Fully staff the department with qualified providers to help expand their footprint
  • Increase trauma designation from a Level III to a Level II within 18-24 months

THE MEDICUS SOLUTION:

Medicus utilized a consultative approach to assess the facility and created a customized transition program, including:

  • Identifying, credentialing, and onboarding a strong team of six FTEs, including two double-boarded trauma surgeons
  • Maintaining a full schedule of 12-hour shifts with a 100% fill ratio
  • Securing interim leadership with a Trauma Medical Director and a Chief Medical Officer
  • Becoming an accountable partner and empowering internal staff to focus on trauma designation metrics

RESULTS:

The interim leadership and selective team of doctors maintained proper procedures and policies, allowing the hospital to achieve their goals within 18 months. The Medicus Solution:

  • Provided unique consulting services and interim leadership to assist the facility’s transition
  • Created a turnkey solution by fully maintaining both primary care and back-up coverage without any scheduling gaps
  • Enabled coverage by specialties, including orthopedic surgery, neurosurgery, anesthesiology, emergency medicine, radiology, and critical care
  • Aided implementation of trauma prevention and continuing education programs
  • Improved surgeon satisfaction and created an edge for recruitment
  • Helped the facility obtain Level II Trauma Center designation
  • Caused a “halo effect,” which introduced additional patient populations to the facility
  • Generated significant financial advantages, including increased activation fees

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