About Medicus
We make the impossible, possible — together.
Who We Are
We serve as a vital connector between physicians, advanced practitioners, healthcare facilities, and the patients they serve. In healthcare, seconds and minutes can be critical, and it’s imperative that we get the right people in the right place at the right time. We are creative problem solvers, and we are committed to continuous improvement. We believe potential is all about your perspective. We make the impossible, possible.
Since 2004, our mission has been to provide innovative solutions for the gap that exists between patient demand and healthcare services. As the healthcare needs of our population increase, the availability of medical providers continues to decline. Our clients, physicians, and advanced practitioners rely on us so that they can care for the communities that rely on them. There is no greater responsibility or reward.
Our mission is to provide
innovative solutions for the gap
that exists between patient
demand and healthcare services.
Meet our leadership team
Bob Dickey
Chief Executive Officer
Bob Dickey, Chief Executive Officer of Medicus Healthcare Solutions, is a transformational leader with over three decades of staffing industry experience. Bob joined Medicus in August 2017 and oversees the firm's strategic growth and expansion, as well as day-to-day leadership and operations.
Prior to starting at Medicus, Bob served as Group President of Technology and Engineering at Randstad Technologies, one of the third-largest staffing firms in the United States. Bob’s reach extends beyond operating companies – he is committed to the overall staffing industry. Bob was named one of the most influential staffing leaders in the SIA 2024 Staffing 100 list. He is on the NALTO board of directors and was a board member of the New England Chapter of CEO’s Against Cancer, TechServe Alliance (TSA), and the Fidelity House Human Services (FHHS). He also served as an advisory member to GDH Workforce Solutions and has been a spokesperson and presenter at SIA, TechServe Alliance conferences, CEOs Against Cancer, local charity events, and a past guest on CNN Business.
Bob attended the University of San Diego, where he earned his Bachelor of Science in Business Administration and received a Leadership – Professional Service Firms certificate from the Harvard Business School Executive Education program.
What is your favorite Medicus value?
Steve Armstrong
Chief Financial Officer
Steve Armstrong joined Medicus Healthcare Solutions in 2017 and serves as the company’s chief financial officer (CFO). He brings extensive experience in financial analysis in operations, investments, capital structure, and transactional due diligence.
Before joining Medicus, Steve served as CFO and treasurer for Premium Power Corporation/VIONX Energy Corporation, a venture-backed developer of utility-scale flow batteries. Before Premium Power Corporation, he spent nine years in public equity research as a portfolio manager and analyst covering the technology, medical device, and pharmaceutical sectors, among others.
Steve received his Master of Science degree in Finance from Boston College and Master of Science and Bachelor of Science degrees in Mechanical Engineering from Tufts University.
What is your favorite Medicus value?
Heather Croke
Chief People Officer
Heather joined Medicus in 2012 and held several leadership roles. In her current role as Chief People Officer, Heather oversees the People, Contracts, Credentialing, and State Licensing Teams. Heather promotes initiatives for equal opportunity and focuses on building a streamlined, positive work culture.
Throughout Heather's career, she has focused on strategic planning and policy, employee development, and risk management. Prior to starting at Medicus, Heather worked at St. Christopher’s Hospital for Children as a Contract Compliance Coordinator. Heather attended Villanova University in Pennsylvania, where she earned her Bachelor of Arts and Doctor of Law.
What is your favorite Medicus value?
Tom McLain
Chief Information Officer
Tom McLain is the Chief Information Officer and member of the executive leadership team responsible for further advancing the position of the firm at the forefront of the industry. Responsible for digital transformation and leveraging technology, digital marketing, and process improvement to enable growth, drive operational efficiency and manage risk.
Tom has over 20 years of technology leadership experience. Prior to joining Medicus, he was Senior Vice President and Chief Information Officer at BrightSphere Investment Group, a publicly traded investment management company with over $220 Billion in assets under management, where he was a member of the senior management team and responsible for all aspects of technology and global operational functions. Earlier in his career, he held various technology and consulting positions at Fidelity Investments, Keane, and IBM.
Tom is a graduate of Clarkson University where he earned both a B.S. degree in management information systems and an MBA.
What is your favorite Medicus value?
Shannon Peterson
Senior Vice President, Head of Delivery
Since joining Medicus in 2012, Shannon has excelled in managing delivery teams to meet our client’s unique staffing requirements. She oversees delivery operations and collaborates closely with our locum tenens physicians and advanced practitioners, ensuring they are matched with job opportunities that align clinically and culturally. Shannon's strategic mindset ensures our clients effectively navigate changes within their physician and advanced practitioner workforce, promoting stabilization and delivering quality care to communities.
What is your favorite Medicus value?
It is the power of our team; we embrace every challenge and never give up. Our partnerships with our clients, providers, and internal Medicus business partners are invaluable to our success. When you win, we win.
Grant Smith
Chief Development Officer
Grant received his bachelor’s degree from Babson College in Wellesley, Massachusetts.
What is your favorite Medicus value?
Courtney Flynn
Vice President of Government Services, VMS Delivery & Fulfil Staffing
Courtney has over 14 years of experience working with hospital administrators, federal government contractors, providers, and other healthcare professionals to deliver high-quality, reliable solutions. She joined Medicus in 2008 and oversees the Government Services Division, VMS Delivery, and Fulfil Staffing. In addition, Courtney is on the Board of Directors for the National Association of Physician Recruiters (NAPR).
What is your favorite Medicus value?
Steven Gable
Vice President of Sales
Steve joined Medicus in early 2018 as a Strategic Account Director, where he managed and developed relationships with some of the company's largest clients. Now serving as Vice President of Sales, he oversees the Surgery, Gastroenterology, Oncology, Family Medicine, and Specialty Services divisions, fostering highly collaborative and long-term relationships with our clients.
What is your favorite Medicus value?
John Landers
Vice President of Sales
What is your favorite Medicus value?
Seth Roy
Vice President of Sales
Seth joined Medicus in 2022 and oversees our Strategic Accounts and Client Services Divisions. Leading a passionate team, Seth is committed to making a meaningful difference for our clients and the communities we serve. He champions proactive, long-term strategies that prioritize exceptional service and innovative solutions tailored to each partner's needs. Under his leadership, we strive to think creatively and go beyond conventional approaches, ensuring that every client receives personalized and effective support.
What is your favorite Medicus value?
Dave Vigliotti
Vice President of Sales & Optimum Permanent Placement
Dave has over 30 years of staffing experience. Dave manages our Hospital Medicine, Critical Care, and Emergency Medicine divisions. In addition, he oversees Optimum Permanent Placement. In his role, he helps solve our client’s unique staffing challenges while creating trusted relationships.
What is your favorite Medicus value?
Kim Williams
Vice President of Delivery
Kim joined Medicus in 2008 as a recruiter on the Hospital Medicine team. Since then, she has become an instrumental leader overseeing multiple lines of business at Medicus. Recognized on SIA’s 40 Under 40 list in 2024, Kim is known for her dedication to going the extra mile to ensure healthcare employers have a trusted partner in filling critical staffing gaps and maintaining high-quality patient care.
What is your favorite Medicus value?
Bob Dickey
Chief Executive Officer
Bob Dickey, Chief Executive Officer of Medicus Healthcare Solutions, is a transformational leader with over three decades of staffing industry experience. Bob joined Medicus in August 2017 and oversees the firm's strategic growth and expansion, as well as day-to-day leadership and operations.
Prior to starting at Medicus, Bob served as Group President of Technology and Engineering at Randstad Technologies, one of the third-largest staffing firms in the United States. Bob’s reach extends beyond operating companies – he is committed to the overall staffing industry. Bob was named one of the most influential staffing leaders in the SIA 2024 Staffing 100 list. He is on the NALTO board of directors and was a board member of the New England Chapter of CEO’s Against Cancer, TechServe Alliance (TSA), and the Fidelity House Human Services (FHHS). He also served as an advisory member to GDH Workforce Solutions and has been a spokesperson and presenter at SIA, TechServe Alliance conferences, CEOs Against Cancer, local charity events, and a past guest on CNN Business.
Bob attended the University of San Diego, where he earned his Bachelor of Science in Business Administration and received a Leadership – Professional Service Firms certificate from the Harvard Business School Executive Education program.
What is your favorite Medicus value?
Steve Armstrong
Chief Financial Officer
Steve Armstrong joined Medicus Healthcare Solutions in 2017 and serves as the company’s chief financial officer (CFO). He brings extensive experience in financial analysis in operations, investments, capital structure, and transactional due diligence.
Before joining Medicus, Steve served as CFO and treasurer for Premium Power Corporation/VIONX Energy Corporation, a venture-backed developer of utility-scale flow batteries. Before Premium Power Corporation, he spent nine years in public equity research as a portfolio manager and analyst covering the technology, medical device, and pharmaceutical sectors, among others.
Steve received his Master of Science degree in Finance from Boston College and Master of Science and Bachelor of Science degrees in Mechanical Engineering from Tufts University.
What is your favorite Medicus value?
Heather Croke
Chief People Officer
Heather joined Medicus in 2012 and held several leadership roles. In her current role as Chief People Officer, Heather oversees the People, Contracts, Credentialing, and State Licensing Teams. Heather promotes initiatives for equal opportunity and focuses on building a streamlined, positive work culture.
Throughout Heather's career, she has focused on strategic planning and policy, employee development, and risk management. Prior to starting at Medicus, Heather worked at St. Christopher’s Hospital for Children as a Contract Compliance Coordinator. Heather attended Villanova University in Pennsylvania, where she earned her Bachelor of Arts and Doctor of Law.
What is your favorite Medicus value?
Tom McLain
Chief Information Officer
Tom McLain is the Chief Information Officer and member of the executive leadership team responsible for further advancing the position of the firm at the forefront of the industry. Responsible for digital transformation and leveraging technology, digital marketing, and process improvement to enable growth, drive operational efficiency and manage risk.
Tom has over 20 years of technology leadership experience. Prior to joining Medicus, he was Senior Vice President and Chief Information Officer at BrightSphere Investment Group, a publicly traded investment management company with over $220 Billion in assets under management, where he was a member of the senior management team and responsible for all aspects of technology and global operational functions. Earlier in his career, he held various technology and consulting positions at Fidelity Investments, Keane, and IBM.
Tom is a graduate of Clarkson University where he earned both a B.S. degree in management information systems and an MBA.
What is your favorite Medicus value?
Shannon Peterson
Senior Vice President, Head of Delivery
Since joining Medicus in 2012, Shannon has excelled in managing delivery teams to meet our client’s unique staffing requirements. She oversees delivery operations and collaborates closely with our locum tenens physicians and advanced practitioners, ensuring they are matched with job opportunities that align clinically and culturally. Shannon's strategic mindset ensures our clients effectively navigate changes within their physician and advanced practitioner workforce, promoting stabilization and delivering quality care to communities.
What is your favorite Medicus value?
It is the power of our team; we embrace every challenge and never give up. Our partnerships with our clients, providers, and internal Medicus business partners are invaluable to our success. When you win, we win.
Grant Smith
Chief Development Officer
Grant received his bachelor’s degree from Babson College in Wellesley, Massachusetts.
What is your favorite Medicus value?
Courtney Flynn
Vice President of Government Services, VMS Delivery & Fulfil Staffing
Courtney has over 14 years of experience working with hospital administrators, federal government contractors, providers, and other healthcare professionals to deliver high-quality, reliable solutions. She joined Medicus in 2008 and oversees the Government Services Division, VMS Delivery, and Fulfil Staffing. In addition, Courtney is on the Board of Directors for the National Association of Physician Recruiters (NAPR).
What is your favorite Medicus value?
Steven Gable
Vice President of Sales
Steve joined Medicus in early 2018 as a Strategic Account Director, where he managed and developed relationships with some of the company's largest clients. Now serving as Vice President of Sales, he oversees the Surgery, Gastroenterology, Oncology, Family Medicine, and Specialty Services divisions, fostering highly collaborative and long-term relationships with our clients.
What is your favorite Medicus value?
John Landers
Vice President of Sales
What is your favorite Medicus value?
Seth Roy
Vice President of Sales
Seth joined Medicus in 2022 and oversees our Strategic Accounts and Client Services Divisions. Leading a passionate team, Seth is committed to making a meaningful difference for our clients and the communities we serve. He champions proactive, long-term strategies that prioritize exceptional service and innovative solutions tailored to each partner's needs. Under his leadership, we strive to think creatively and go beyond conventional approaches, ensuring that every client receives personalized and effective support.
What is your favorite Medicus value?
Dave Vigliotti
Vice President of Sales & Optimum Permanent Placement
Dave has over 30 years of staffing experience. Dave manages our Hospital Medicine, Critical Care, and Emergency Medicine divisions. In addition, he oversees Optimum Permanent Placement. In his role, he helps solve our client’s unique staffing challenges while creating trusted relationships.
What is your favorite Medicus value?
Kim Williams
Vice President of Delivery
Kim joined Medicus in 2008 as a recruiter on the Hospital Medicine team. Since then, she has become an instrumental leader overseeing multiple lines of business at Medicus. Recognized on SIA’s 40 Under 40 list in 2024, Kim is known for her dedication to going the extra mile to ensure healthcare employers have a trusted partner in filling critical staffing gaps and maintaining high-quality patient care.