Jerry is an accomplished sales leader with over 25 years of experience in enterprise sales and client development. At Medicus, he drives growth and operational improvements for large healthcare systems across the United States as Vice President of Enterprise Sales. Known for his forward-thinking approach and commitment to building collaborative, long-term partnerships, Jerry delivers tailored, innovative solutions that address each client’s unique needs. His leadership fosters a culture of creativity and purpose, empowering teams to exceed expectations and make a meaningful impact on both clients and the communities they serve.
Meet our leadership team
Our mission is to provide innovative solutions for the gap that exists between patient demand and healthcare services.
Bob Dickey
Chief Executive Officer
Bob Dickey, Chief Executive Officer of Medicus Healthcare Solutions, is a transformational leader with over three decades of staffing industry experience. Bob joined Medicus in August 2017 and oversees the firm's strategic growth and expansion, as well as day-to-day leadership and operations.
Prior to starting at Medicus, Bob served as Group President of Technology and Engineering at Randstad Technologies, one of the third-largest staffing firms in the United States. Bob’s reach extends beyond operating companies – he is committed to the overall staffing industry. Bob was named one of the most influential staffing leaders in the SIA 2024 Staffing 100 list. He is on the NALTO board of directors and was a board member of the New England Chapter of CEO’s Against Cancer, TechServe Alliance (TSA), and the Fidelity House Human Services (FHHS). He also served as an advisory member to GDH Workforce Solutions and has been a spokesperson and presenter at SIA, TechServe Alliance conferences, CEOs Against Cancer, local charity events, and a past guest on CNN Business.
Bob attended the University of San Diego, where he earned his Bachelor of Science in Business Administration and received a Leadership – Professional Service Firms certificate from the Harvard Business School Executive Education program.
What is your favorite Medicus value?
The One Degree is Our Difference. This value stands out to me because it speaks to a person’s drive, desire, and determination to push for exemplary results. The “one degree” is that “little extra” that can make average turn to extraordinary. Working with so many great people every day I get to witness first-hand this in action. The sum of that “one degree” across all employees of our organization manifests itself in our abilities to connect our physicians with our clients and ultimately positively affect the outcomes of the patients they serve.
Steve Armstrong
Chief Financial Officer
Steve Armstrong joined Medicus Healthcare Solutions in 2017 and serves as the company’s chief financial officer (CFO). He brings extensive experience in financial analysis in operations, investments, capital structure, and transactional due diligence.
Before joining Medicus, Steve served as CFO and treasurer for Premium Power Corporation/VIONX Energy Corporation, a venture-backed developer of utility-scale flow batteries. Before Premium Power Corporation, he spent nine years in public equity research as a portfolio manager and analyst covering the technology, medical device, and pharmaceutical sectors, among others.
Steve received his Master of Science degree in Finance from Boston College and Master of Science and Bachelor of Science degrees in Mechanical Engineering from Tufts University.
What is your favorite Medicus value?
Think Outside the Box. Medicus operates in an ever-changing environment. The need for medical staff is not always predictable so with each project comes a unique set of variables. The team at Medicus is nimble, creative and professional as they develop the appropriate solution/plan for each staffing situation.
Heather Croke
Chief People Officer
Heather joined Medicus in 2012 and held several leadership roles. In her current role as Chief People Officer, Heather oversees the People, Contracts, Credentialing, and State Licensing Teams. Heather promotes initiatives for equal opportunity and focuses on building a streamlined, positive work culture.
Throughout Heather's career, she has focused on strategic planning and policy, employee development, and risk management. Prior to starting at Medicus, Heather worked at St. Christopher’s Hospital for Children as a Contract Compliance Coordinator. Heather attended Villanova University in Pennsylvania, where she earned her Bachelor of Arts and Doctor of Law.
What is your favorite Medicus value?
No One Wins Alone. For success in our business model, much more than others I have been a part of, truly depends on the collaboration of many individuals. It is amazing to witness how much more we can achieve when we work together to create something greater than anything we could achieve on our own.
Tom McLain
Chief Information Officer
Tom McLain is the Chief Information Officer and member of the executive leadership team responsible for further advancing the position of the firm at the forefront of the industry. Responsible for digital transformation and leveraging technology, digital marketing, and process improvement to enable growth, drive operational efficiency and manage risk.
Tom has over 20 years of technology leadership experience. Prior to joining Medicus, he was Senior Vice President and Chief Information Officer at BrightSphere Investment Group, a publicly traded investment management company with over $220 Billion in assets under management, where he was a member of the senior management team and responsible for all aspects of technology and global operational functions. Earlier in his career, he held various technology and consulting positions at Fidelity Investments, Keane, and IBM.
Tom is a graduate of Clarkson University where he earned both a B.S. degree in management information systems and an MBA.
What is your favorite Medicus value?
The One Degree is Our Difference. I think this value sums up our mission perfectly, it’s what we all strive to do each and every day. We endeavor to be our clients, physicians, and advanced practitioners’ most trusted partner, we know they are relentless in their quest for improving healthcare outcomes, and we want to do whatever we can to help them achieve those goals. Pushing beyond boundaries to not just meet but exceed expectations is ingrained in our DNA and everything we do at Medicus!
Shannon Peterson
Senior Vice President, Head of Delivery
Since joining Medicus in 2012, Shannon has excelled in managing delivery teams to meet our client’s unique staffing requirements. She oversees delivery operations and collaborates closely with our locum tenens physicians and advanced practitioners, ensuring they are matched with job opportunities that align clinically and culturally. Shannon's strategic mindset ensures our clients effectively navigate changes within their physician and advanced practitioner workforce, promoting stabilization and delivering quality care to communities.
What is your favorite Medicus value?
The One Degree is Our Difference. Every day our team is faced with monumental hurdles to support the high-demand needs of our clients and their communities. After exceeding their expectations, they often ask how is it you were able to do this when no one else could?
It is the power of our team; we embrace every challenge and never give up. Our partnerships with our clients, providers, and internal Medicus business partners are invaluable to our success. When you win, we win.
Grant Smith
Chief Development Officer
Grant, a co-founder of Medicus with over two decades of dedicated service, brings a wealth of leadership experience from diverse sectors, including information technology, professional services, and staffing. His visionary contributions were instrumental in shaping Medicus' strategic services and go-to-market sales approach. Grant leads the strategic direction of the Medicus Transition Program, empowering clients to achieve optimal provider workforce stabilization.
Grant received his bachelor’s degree from Babson College in Wellesley, Massachusetts.
Grant received his bachelor’s degree from Babson College in Wellesley, Massachusetts.
What is your favorite Medicus value?
No One Wins Alone. Over the years, Medicus has been fortunate to hire some of the absolute best people in our industry. The level of energy, and commitment to success, that our employees have is incredible. This culminates in a team effort to produce outcomes that could never be possible without everyone working together to achieve amazing results.
Courtney Gould
Vice President of Government Services, VMS Delivery & Fulfil Staffing
Courtney has over 14 years of experience working with hospital administrators, federal government contractors, providers, and other healthcare professionals to deliver high-quality, reliable solutions. She joined Medicus in 2008 and oversees the Government Services Division, VMS Delivery, and Fulfil Staffing. In addition, Courtney is on the Board of Directors for the National Association of Physician Recruiters (NAPR).
What is your favorite Medicus value?
Think Outside the Box. In everything that we do here at Medicus, we challenge the status quo. It is in our DNA to constantly test our ability to move faster, create tighter relationships and be the dial that shapes our industry. We work together as a team to brainstorm concepts and then set things in motion to bring them to life. Every day our company strives to make an impact with every phone call and placement we make. Thinking outside the box is the core of what we do to create innovative solutions for our healthcare industry.
Steven Gable
Vice President of Sales
Steve joined Medicus in early 2018 as a Strategic Account Director, where he managed and developed relationships with some of the company's largest clients. Now serving as Vice President of Sales, he oversees the Surgery, Gastroenterology, Oncology, Family Medicine, and Specialty Services divisions, fostering highly collaborative and long-term relationships with our clients.
What is your favorite Medicus value?
Deliver with Heart. This is a people business. Everything we do and the phenomenal positive impact we have start and end with the strength of our personal relationships. We strive to deliver our services with all of our heart, passion, creativity, and sincere caring, knowing that what we do has a profound impact on patient care.
John Landers
Vice President of Sales
John joined Medicus in 2020, bringing over 20 years of staffing experience with him. As the Vice President of Sales for Medicus' Anesthesia and Radiology divisions, he has overseen and successfully managed more than 50 transition projects. John is recognized for his innovative approach in implementing tailored strategies that precisely meet each client’s staffing objectives and goals. His commitment to thinking outside the box consistently delivers effective solutions for our client’s diverse staffing challenges.
What is your favorite Medicus value?
People First, Always. At Medicus, people are at the heart of what we do each day. We pride ourselves on building relationships with our hospital partners, healthcare providers, and each other – because at the end of the day, our mission is to make a positive difference in the lives of others. With a people first mindset, we’re able to put the human in healthcare.
Jerry Manchester
Vice President of Enterprise Sales
Jerry is an accomplished sales leader with over 25 years of experience in enterprise sales and client development. At Medicus, he drives growth and operational improvements for large healthcare systems across the United States as Vice President of Enterprise Sales. Known for his forward-thinking approach and commitment to building collaborative, long-term partnerships, Jerry delivers tailored, innovative solutions that address each client’s unique needs. His leadership fosters a culture of creativity and purpose, empowering teams to exceed expectations and make a meaningful impact on both clients and the communities they serve.
What is your favorite Medicus value?
Think Outside the Box. At Medicus, our business thrives on collaboration across all departments, where creativity and critical thinking are essential to solving complex challenges for our clients and providers. Thinking outside the box begins with an open mindset and a readiness to see the world through a different lens. Medicus thrives by embracing talent from all industries, proving that diverse experience powers better outcomes.
Seth Roy
Vice President of Sales
Seth joined Medicus in 2022 and oversees our Strategic Accounts and Client Services Divisions. Leading a passionate team, Seth is committed to making a meaningful difference for our clients and the communities we serve. He champions proactive, long-term strategies that prioritize exceptional service and innovative solutions tailored to each partner's needs. Under his leadership, we strive to think creatively and go beyond conventional approaches, ensuring that every client receives personalized and effective support.
What is your favorite Medicus value?
People First, Always. I have always believed that great things happen when you take care of your customers and your employees. Our culture at Medicus is centered around our first core value – People First, Always. The entire team has a family feel that truly cares about our partners, our providers, and each other.
Dave Vigliotti
Vice President of Sales & Optimum Permanent Placement
Dave has over 30 years of staffing experience. Dave manages our Hospital Medicine, Critical Care, and Emergency Medicine divisions. In addition, he oversees Optimum Permanent Placement. In his role, he helps solve our client’s unique staffing challenges while creating trusted relationships.
What is your favorite Medicus value?
People First, Always. At the end of the day, healthcare is about people helping people. Medicus lives and breathes this.
Kim Williams
Vice President of Delivery
Kim joined Medicus in 2008 as a recruiter on the Hospital Medicine team. Since then, she has become an instrumental leader overseeing multiple lines of business at Medicus. Recognized on SIA’s 40 Under 40 list in 2024, Kim is known for her dedication to going the extra mile to ensure healthcare employers have a trusted partner in filling critical staffing gaps and maintaining high-quality patient care.
What is your favorite Medicus value?
Deliver with Heart. When you are passionate about what you do, you will do whatever it takes to be successful.
Our History
Medicus was founded in an basement in Windham, NH, by Joe Matarese as a traditional locum tenens company.
We moved to a small office space in Salem, NH, to accommodate the growing team.
We outgrew the Salem office and moved to a brand new office building in Windham, NH.
Added a permanent physician & advanced practitioner recruiting division.
For the first time, Medicus won Best Companies to work for in NH.
Named 5th largest locum tenens staffing firm and fastest growing staffing firm in the US by SIA and won top 150 companies to work in healthcare by Becker’s Healthcare Review.
Introduced MedicusOne, a simplified, comprehensive staffing program to manage a healthcare organization’s locum tenens procurement.
Named 4th largest locum tenens staffing firm in the US by SIA and launched a crowdsourcing technology platform for independent physician and advanced practice recruiters.
Medicus is trusted by 300+ healthcare organizations, with a team of 2,000+ physicians and advanced practitioners working each month across the United States.
