And four more news items for hospital administrators, health system leaders, practice managers, and other healthcare executives to peruse this week
- In its October 10 Daily Briefing, the Advisory Board shares best practices from seven of its iRound for Patient Experience members. The article offers tips from healthcare leaders for improving the patient experience and building loyalty. Suggestions include increasing patients’ involvement in the decision-making process and creating systems for accountability.
- Last week, Becker’s Hospital Review published several recommendations for health system CEOs on achieving more successful integration programs. Among the tips provided by executives at a Chicago-based business management firm are aligning merging health systems to a mutual, quantifiable goal and having a central measurement system for tracking progress.
- Also from Becker’s Hospital Review: a post highlighting several ways members of the healthcare C-suite can build and maintain a high-performing leadership team. Key steps involve presenting clear direction and feedback, filling or developing gaps in talent, offering training opportunities to existing staff, and fostering quality relationships that transcend the practice setting.
- The results of Healthcare IT News’ third annual EHR Satisfaction Survey are in. Respondents were comprised of hospital leaders, IT professionals, clinicians, and others in the healthcare sector. Survey findings reveal increased satisfaction with inpatient electronic health records (EHR) systems, but CIOs and clinical staff still desire improvements like better interoperability, ease of use, a more intuitive user interface, and stronger security.
- A recent RevCycleIntelligence.com feature explores the correlation between a robust revenue cycle and clinical documentation, and how making improvements to the latter could enhance coding and boost reimbursement. In addition, the article highlights the benefits of implementing a clinical documentation improvement (CDI) program and how it can be accomplished, attaining physician buy-in, and more.